About

Reinforcement Consulting is a highly specialized consulting agency focusing on supporting first responders and those who serve our communities. Founded by Dr. Heather Rose-Carlson, a board-certified psychologist and daughter of a retired police officer, Reinforcement Consultants delivers education and training that promotes personal and professional resilience in those with high-stress careers. Dr. Heather and her team and her team have taken mental wellness to a new and more approachable level with Peer Support that sets departments up for success.

Using the proprietary “Lake Superior Model,” Reinforcement Consulting has transformed police departments in the Midwest and has also developed online training available for first responders and their circles of support anywhere in the world.

Bottom line: Officers do not have to do this on their own. Reinforcement Consultants empower departments to prioritize mental wellness so first responders can continue to protect their communities.

Dr. Heather Rose-Carlson

Owner/Chief Manager, Clinical Director

Dr. Heather Rose-Carlson, PsyD, LP, is a board-certified Clinical Psychologist. She has worked with military, first responders, and critical incidents/trauma for over 20 years and has operated a private practice since 2006. Dr. Heather worked as a clinical consultant for the Veterans Center and volunteered with Project New Hope to provide therapeutic retreats for combat veterans and their families.

Coming from a law enforcement family, Dr. Heather was honored to have the opportunity to become the Clinical Director of the Duluth Police Department Peer Support Program and subsequently, the Consulting Director for the Superior Police Department Peer Support. Dr. Heather and her therapy dog, Tippen, also serve their community by volunteering with the Arrowhead Critical Incident Stress Management Team to provide services to first responders following critical incidents for Northern Minnesota and Wisconsin.

Daryl Carlson

Chief Operating Officer

Daryl Carlson is the COO of Reinforcement Consulting. He has a passion for giving back to those that support our communities. His background is in business management and he has run multiple successful small businesses for over 20 years. Now, his focus is on business and project management for Reinforcement Consulting.

Alex Ross

Clinical Manager

Alex Ross, MA, LPCC, is a licensed, board-certified Clinical Counselor and a clinical manager for Reinforcement Consulting. She works with individuals of varying ages and specializes in providing services to address trauma with children, adolescents and adults. She works in private practice with Dr. Heather Rose-Carlson and is a clinical manager for Reinforcement Consulting. Alex also volunteers with the Arrowhead Critical Incident Stress Management (CISM) Team to provide services to first responders following critical incidents for Northern Minnesota and Wisconsin.

Adam Huot

Trainer

Adam Huot, B.A, MSW, LGSW, is a trainer for Reinforcement Consulting. As a former police officer, Adam has a deep investment in the work championed by Reinforcement Consulting.

Lindzi Campbell

Trainer

Lindzi Campbell, B.A.S, is a Trainer for reinforcement consulting. Lindzi is a former firefighter, who is deeply invested in giving back to the first responder communities. Currently pursuing a master’s degree in psychology at the University of Minnesota Duluth, Lindzi is passionate about increasing her skills to better serve the first responder community.

Claire Dzierzak

Trainer

Claire Dzirezak, M.Ed, LPCC, is a Trainer working with Reinforcement Consulting. With a background in education and as a licensed Counselor, Claire teaches first responders how to navigate difficult situations. With specializations in trauma and PTSD, Claire is perfectly suited for the work at Reinforcement Consulting.

Ali Carlson

Program Director

Ali Carlson, MBA, B.S., is the program director for Reinforcement Consulting. She manages and creates various programs and events hosted by Reinforcement Consulting.

Julia Rose

Clinic Manager

Julia Rose B.S. is the Clinic Manager for Reinforcement Consulting. She helps organize and facilitate the various programs offered by Reinforcement Consulting.